Fast and reliable insights through a clean CRM

Fast, reliable insights 

Ideally, your CRM would consist of only relevant data. But this is easier said than done. In practice, data contamination over a long period of time is almost impossible to avoid. Even in Ditch Witch Benelux's CRM, not all information was relevant anymore. We cleaned up their Salesforce by removing unused data and taking a fresh look at the fields and objects used. Based on this, we rearranged the CRM. By removing irrelevant objects, the focus is now on the part of Salesforce that is used the most. This puts key functionalities back at our fingertips and ensures that Salesforce quickly provides Ditch Witch's employees with reliable insights. 

Signed quotation in 3 operations 

Automations speed up the sales process, as you no longer have to do certain tasks yourself or the CRM tells you what your next task is. Ditch Witch Benelux saw that there were still opportunities to use automation to speed up the sales process. So we made it possible to create quotations quickly in Salesforce. Creating quotations automatically in Salesforce, with data that is already present, prevents errors caused by manual actions and saves time. This way, the sales team can always focus on their most important tasks.  

- You can automate multiple forms of customer contact. Because what do you do when it's someone's birthday? Right, you congratulate them! And you don't want to forget that. Not even your customers. Ditch Witch Benelux wants to go that extra mile and congratulate customers at important moments. That is why we have set up an automatic reminder for when it is someone's birthday. - 

Digital business card with QR code 

Are you meeting interesting contacts or potential customers? Then you prefer to leave your contact details as easily as possible. By scanning a QR code, Ditch Witch Benelux is now in the contact list of new contacts with just one scan. We designed a digital business card for Ditch Witch with a QR code, available in the personal Salesforce account of everyone in the sales team. When the code is scanned, the team member's details are automatically saved in the scanner's contact list.  

A primary CRM you want to work with 

A clean and user-friendly CRM that automatically performs operations for you. That's how a well-designed CRM should work. With a cleaned-up CRM, Ditch Witch Benelux can now quickly find reliable information in Salesforce again. The sales team can focus on important things because quotations can be created quickly and no longer have to think about a customer's birthday themselves. And leaving contact details? That's now a piece of cake thanks to the digital business card.  

What next? Optimisations obviously only work if the team knows how to use it. This is why we took the Ditch Witch Benelux team through Salesforce and showed them how the platform now works. With full insight into all functionalities and the new Sales Cloud layout, the team is ready for active and optimal use. And in case of questions? Ditch Witch is just a phone call away with support from our consultants. Because whatever your question, with us you will always receive professional support immediately to help you move forward.