Active Incident Reduction

No more recurring problems by resolving the problem at their core.

Read more

Permanent solution

Recurring problems cause unnecessary irritation and loss of time. If an undesirable situation arises, we will take care of it with a permanent solution. Instead of limiting ourselves to just solving the incident, we investigate the cause and previous cases, so that a durable solution can be found. As a result, the end user experiences as little delay as possible. 

Veelvoorkomende tickets zijn: 

  • User errors
  • Interface issues
  • Unwanted authorizations/rights
  • Informationneeds
  • User questions

In 2 years

25% less

incidents